Great! Your area qualified!

Now let’s get the terms and conditions out of the way – Please read before booking. These simple but essential terms help keep your appointment smooth and on time.
If they’re not met—especially providing access during your chosen time period—your booking may be cancelled without service or refund.

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Flexible Arrival Within Chosen Timeframe

• Bookings are within a morning window (8:30 AM – 12:30 PM) or an afternoon window (12:30 PM – 5:30 PM).

• Access must be available for the full period. If no one is present when we arrive, the appointment will be null and void.

• Pre-arrival notice can be selected when completing your booking.

Domestic Use Only

• Appliances must be purely for domestic/home use only.

• We do not normally service commercial or business appliances but welcome enquiries through the messaging option bottom right.

• Unsure? Use the green message button (bottom-right) before booking to check.

Gas Appliance Notice

           In accordance with Gas Safety Regulations, I am not registered with Gas Safe and therefore do not carry out any work that involves disturbing gas fittings               or combustion components.

           Any work undertaken on gas appliances is limited strictly to electrical or mechanical components that are not part of the gas-carrying or combustion                    system, such as controls, falme failure device, burners and thermocouples. Other wise electrical elements, ignitors, door catches, knobs and fans are covered.

           Where gas-related work is required, this must be performed by a Gas Safe registered engineer.

Minimum Appliance Value

• Appliance must have a current replacement value over £100.

• Ensures the service remains viable and appropriate.

Payment Terms for Additional Work

• If further work is required, you’ll receive a clear written quote on the visit before we continue.

• Invoices must be settled in full within 24 hours of work completion to avoid late payment charges or service delays. Any specially ordered parts required then payment is expected before ordering.

Finally – Cancellation Policy

Please note that cancellations within 24 hours working week hours (Monday to Friday) will not be refunded due to time commitments. Cancellations out of this time frame will incur an admin fee of £15.00 and the balance of the refund will take between 5-10 working days to return to the bank initially charged.